Testimonials

Testimonials

Wagging Tails Surrey franchisee Sue Day with her dogs Maisie and Bess

Dogs laugh, but they laugh with their tails

Max Eastman, Enjoyment of Laughter
Wednesday, April 25, 2018 - 10:17
Joy out enjoying a walk while enjoying her holiday with Cambridgeshire dog carer Kim

‘We have boarded Joy, our Springer, w Wagging Tails for 5 years and due to a move, different franchises. Joy recently stayed with Kim for nearly 3 weeks - the longest we’ve ever left her, and she had as good a holiday as we did! Kim was very caring and conscientious with Joy’s regime.

Joy has some arthritis in one joint and it needs watching in case of a flare up. Kim monitored this, gave her all the exercise Joy needed and benefitted from Joy’s loving nature as much as Joy settled in with Kim and frequent visits from her grandson. Joy is already booked in with Kim for 2 more breaks this year, and we look forward to many more as we are now semi-retired.’

I’ve boarded our dogs in ‘private homes’ for the last 25 years and we never had an ‘incident’, however, once I ‘found’ Wagging Tails, I now greatly value the professional foundation of the franchise and the knowledge that, should anything happen at the carer’s end which might make care of our dog difficult or impossible, a backup system is in place. Friends and neighbours are great for helping out, but having a proper agreement in place is really important to us and we don’t book our flights until we’ve confirmed that a Wagging Tails carer can have Joy.’

Aimee, Cambridgeshire. 

Friday, November 24, 2017 - 11:32
Boo and Vegas fully relaxed on their Surrey dog holiday

Great experience, very well organised organisation. Sue is very helpful finding a carer for my dogs, and the process of finding, paying and having a "sniffing out meeting" prior to having dogs stay is great.

Will now always use to look after my dogs when I go away, so glad I found Wagging Tails!

June, Surrey

Monday, November 13, 2017 - 17:59
Pip had a lovely dog holiday in West Sussex

Dear Sue,

Thank you for your letter and photo. Pip's stay with Alexandra went really smoothly and I feel Pip was very well looked after and enjoyed her stay.

I would certainly recommend Wagging Tails to anyone, and will be in touch with you again in the future.

Best wishes,

Jane, West Sussex

Tuesday, September 19, 2017 - 09:14
Tilly enjoys playing ball on holiday with Surrey Dog Carer Angela

Hi Sue,

Just a quick line to say that all went really well with Tilly and Angela last weekend. We were more than happy to leave Tilly with Angela, felt very comfortable in doing so.

Great place for a dog to stay. I knew the pair of them would get on, just a feeling! We hope Angela enjoyed having Tilly and gave her as much pleasure over the weekend as she gives to us on a day to day basis. We would definitely go with Angela again, the set up she has is perfect for Tilly.

She came back a very happy dog .... in fact I don’t think she missed us at all!

Thanks once again Sue .... we will contact you again and certainly book with Angela again when we next have an opportunity to get away for a weekend.

Best Regards,

Paul, Angela .... and of course Tilly! Surrey. 

Sunday, August 6, 2017 - 15:42
Jasper relaxing with Dog Carer David on his holiday in West Sussex

Dear Sue,

Many thanks for the photos. Jasper had such a lovely time with David again - what a lovely gentleman he is. Jasper always looks rather disparagingly at our humble Ford after a week of road trips in David's Jaguar ...!

The holiday was very relaxing thanks - always more so for knowing the dog is happy on his holiday so thank you for matching with us with two such great carers in David and Dylan.

Best wishes,

Sarah, West Sussex

Thursday, July 6, 2017 - 17:57
Poppy enjoying her dog holiday in West Sussex with Dog Carer David

Hello Sue,

We had a lovely holiday thank you. Thank you for the pictures. David did print some for us as well. He is so thoughtful!

Poppy loves staying with David. I would not leave Poppy with anyone else to be honest. David is absolutely amazing. I don't even have to think if Poppy is well looked after. David cares for her and spoils her as much l do. She always looks relaxed and happy with him. I will definitely use David again, when we plan our future holidays.

Thank you.

Kind regards,

Michaela, West Sussex

Wednesday, July 5, 2017 - 15:14
Ronan enjoying his dog holiday with Wagging Tails in Surrey

It was so reassuring to know that Ronan was being really well cared for while we were away.

We met Nikki beforehand and it was obvious that he was going to be fine. In fact, Nikki and her family could not have been more kind. She kept us updated with regular pictures and reports and Ronan clearly had a great time.

Thank you so much Wagging Tails - until next time.

Sarah, West Sussex

Sunday, July 2, 2017 - 11:02
Ella strikes a pose while on her West Sussex dog boarding holiday

Hi Sue,

We were so happy with David and Ella really enjoyed herself. David took so many photos and kindly gave us a few to take home with us.

We will be more than happy to send Ella on another holiday in the future.

Thanks,

Doug, West Sussex

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